First visit at RaphaPlus. Self-reported intake form: irregular cycles for 5 months, family history of PCOS. No prior records on file — suggest baseline labs (TSH, prolactin, pelvic ultrasound).

Same prescription pad as the video/audio consult — type, dictate or draft from the voice note, then send it to the patient in their own language.

On “End consult” the invoice is raised, the prescription and advice go out on WhatsApp in English, and a reminder is scheduled for 7 days.